Grievance Redressal
A structured process to address member and public grievances fairly and promptly.
Nivesh Credit is a registered credit cooperative society, not a commercial bank. Deposits are not insured by DICGC. Services are primarily available to members.
Grievance officer
Name: [will be added soon]
Email: support@niveshcredit.in
Phone: [will be added soon]
How to lodge a grievance
- Submit your complaint in writing to the grievance officer by email or at the registered office
- Include your name, membership number (if applicable), contact details, and a clear description
- You will receive an acknowledgement within [will be added soon] working days
Escalation matrix
| Level | Authority | Timeline |
|---|---|---|
| Level 1 | Grievance Officer | [will be added soon] days |
| Level 2 | Board / Managing Committee | [will be added soon] days |
| Level 3 | Registrar of Cooperative Societies | As per applicable law |
You may also use our contact form and select "Grievance" as the subject.